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Buyer's Guide
 

Returns

Merchandise purchased from comerfordcollection.com may be returned within 14 days of delivery for store credit or exchange only. Returned merchandise must be accompanied by the original receipt and in original condition with all original packaging intact in order to qualify for a store credit or exchange. Returns must be pre-authorized by calling 631-537-6200. Unauthorized returns are subject to a 20% restocking fee. No shipping fees are refunded or credited. Properly pack and ship (at your expense) the return to: Comerford Collection, 2442 Montauk Highway Bridgehampton, NY 11932. Store credit is forfeited if unused after one year from date of issue.

Damaged Shipment

Should any merchandise arrive damaged, please retain all packing materials and product. Since all of our shipments are insured through UPS, UPS will require evidence of the damage in order to pay any claim. Please call our store within 24 hours of receiving your package with damaged merchandise and we will instruct you of the next step. 

We cannot be help responsible for packages left on porches due to special instructions left for your UPS driver.
How do I buy/redeem a gift certificate?
  To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.
How do I find my product?
  To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I navigate the site?
  To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I use a coupon?
  After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.